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Serving Louisiana since 2000
family owned and operated
Frequently Asked Questions
 
10 Things to Know Before You Repair Your Vehicle
  1. Your car is the second largest investment you’re likely to make. Preserve its value and your safety by having it repaired professionally.
  2. Never drive a car that could be unsafe because of damages.
  3. Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here.
  4. There is no law requiring you to obtain more than one estimate or appraisal. Check your policy for requirements.
  5. You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
  6. Differences in repair estimates are common. A lower estimate may not include all the necessary work. If you’re not sure why one estimate is different from another you’ve received, please ask us.
  7. Choose a shop that has uni-body repair equipment and certified (by I-CAR or ASE, for example) technicians.
  8. Ask if the shop will be using genuine manufacturer (OEM) replacements parts.
  9. Ask if the shop offers a waranty.
  10. Let us help you negotiate your claim with the insurance company.


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